Ensuring Success With First-Time Clients
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Ensuring Success With First-Time Clients

Part 1: Managing Expectations

In seven years of post-graduate practice, I have had the privilege to give 675 people their first acupuncture treatment (as of mid-2024, when I wrote this article). Not included in that number are the numerous clients who trusted me to try acupuncture again after an uncomfortable or impersonal session. My goal is always to remedy these negative stories.

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Did any of you ever get the feeling in school that it simply was not OK to speak about wanting to be successful? To get into the nitty gritty details of how to make money in practice? Maybe you were even someone like me who was directly told by someone in a position of power that I needed to take what I could get because in private practice, I wouldn’t make money.

Nell Smircina, MBA, DAOM, LAc, Dipl. OM

I am always surprised by the relatively low numbers of acupuncturists and Chinese medicine practitioners who practice qigong since it offers direct, lived experience of yinyang, the acupuncture points and channels, and more. It springs from the same roots as our medicine and enhances our ability to enjoy free flow, harmony, and centered, relaxed parasympathetic states that contribute to our own health and well-being, as well as that of our patients.

Peter Deadman

Effective cosmetic acupuncture begins with understanding your patient’s goals and managing their expectations. This process is essential for both the success of the treatment and the satisfaction of the patient. In this article, let’s explore the foundational steps of goal setting, emphasizing the importance of open communication, active listening, and setting realistic expectations.

Michelle Gellis, AP, Dipl. Ac.
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With thousands of years of theory, method, and ideologies combined with modern research, new techniques, and an ever-expanding knowledge base, how is it possible to know which strategies and theories are the “best” for that patient at that moment in time, with that particular collection of signs and symptoms? Most of us, myself included, answer this question with our cognitive biases on full display. 

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