People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Acupuncture Poll
The Acupuncture Poll question for November 2002 was:
"What percentage of your practice consists of cash-paying patients who are not covered by insurance?"
Results:
These results are based upon 179 responses. As this is a voluntary, non-scientific survey, caution should be used in generalizing the results. Here is a sample of the comments made by those who took the survey and how they voted:
0-25%: I treat auto accident and HMO patients only, working in a large multispecialty clinic, and see an average of 80-90 patients a week. My referrals from the MDs in our clinic are increasing every week due to the growing interest in acupuncture/herbal medicine in the elderly population.
26-50%: Less than half of patients can't get any reimbursement for acupuncture mostly due to Medicare guidelines. Patients with coverage are more likely to continue care after initial symptoms are resolved.
For more information on the Acupuncture Poll, contact Acupuncture Today at editorial@acupuncturetoday.com.