Chronic pain afflicts over 20% of the adult population. Sadly, most MDs have essentially no education in treating pain, beyond offering a few toxic medications. Then they tend to steer people with pain away from those health practitioners who are trained. This puts the acupuncture community on the front lines for addressing this epidemic.
American Whole Health Faces Potential Legal Fees Award in Excess of $100,000
On Dec. 12, 2005, an Orange County Superior Court jury in Santa Ana, Calif. found American Whole Health, a managed care company, liable for damages of $210,000 for unauthorized taking and use of names and addresses of providers from the Web site of MPA Media, the publishers of Acupuncture Today.
In the first part of 2004, MPA Media received a mailing piece from American Whole Health to one of its "seed names." MPA Media plants seed names with the U.S. Postal Service on all of its Web site provider locators to prevent practitioners from receiving unwanted solicitations and being added to junk mail lists. Upon receiving the mailing piece, a cease-and-desist letter was immediately sent to American Whole Health. The company responded by claiming that it was entitled to use MPA Media's names, and MPA Media received three additional mailings.
MPA Media responded by filing a lawsuit in California Superior Court asking for an injunction, damages and legal costs. Interestingly enough, there were no more mailings to the seed names once the lawsuit was filed.
On Feb. 3, 2006, American Whole Health argued that they should not be prohibited from using MPA Media's database, even though AWH's legal counsel stated that they didn't have MPA Media's list. While a judge granted American Whole Health's motion, MPA Media's attorney proposed the following question: "If they don't have the list, why are they arguing against the injuction?"
Having been found to have taken the names from MPA Media's database, American Whole Health now faces paying MPA Media's legal fees. MPAmedia is requesting that American Whole Health pay all legal fees per the "Terms of Use" agreement it violated when the company took the names from MPA Media's Web site. This would require American Whole Health to pay over $100,000 plus its own legal fees, which are estimated to be a similar amount. This would make the total liability for taking the names upwards of $400,000.
While American Whole Health was thought to be a stable company, Douglas Byrd, the organization's vice president and general counsel, admitted that they were "financially distressed" when the incident occurred. He added that at one point, he was "operating out of my living room."
While the saga of taking names from MPA Media's database has proven quite expensive for American Whole Health, it is not over. MPA Media is planning on taking the case to the appeals level in order to prevent any additional uses of its misappropriated mailing list.