People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Dongcheng Li, AP, EdD, Dipl. OM
Dr. Dongcheng Li, a Florida-licensed acupuncture physician, is a fifth-generation TCM practitioner who trained and studied in China from an early age, earning a medical degree in TCM and master’s degree in Chinese medicine. He came to the U.S. in 2007 and earned another master’s degree (exercise physiology at the University of Texas at Arlington, follwed by a doctoral degree in education at Johns Hopkins University. Dr. Li has published nearly 10 books, and teaches acupuncture board licensing exam preparation classes in the U.S. and China.