People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Amy Mager, DACM, LAc, Dipl. OM (NCCAOM), FABORM
Amy Mager, public policy vice chair of the American Society of Acupuncturists and former chair of the Acupuncture Society of Massachusetts, has worked on legislation advocacy in Massachusetts and nationally.