People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Ann M. Deas, MSPH
Ann M. Deas was a research coordinator at the University of Colorado Health Sciences Center before attending Five Branches Institute College of Traditional Chinese Medicine to get a Masters in Traditional Chinese Medicine.