People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Anne C. Crowley, LAc, DiplAc, MBA
Anne C. Crowley has been practicing acupuncture in Southern Maryland for nine years. She was a Professor of Economics and Management at the College of Southern Maryland for nine years. Prior to teaching, she was an operations and financial analyst and manager in the business world for 10 years. She holds an MBA from the University of Maryland, College Park and a Masters of Acupuncture from TAI-SOPHIA. She offers workshops and consulting on successful practice management and achieving life goals. She can be reached at www.LaPlataAcupuncture.com; anne@laplataacupuncture.com , and on Facebook: LaPlata Acupuncture and Healing Arts Fan Page; Serenity Solutions: Holistic Life Coaching Fan Page.