People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Ayra Nielson, PhD
Dr. Arya Nielsen is an assistant clinical professor at Icahn School of Medicine at Mount Sinai in the Department of Family Medicine & Community Health. She developed and directed the Acupuncture Fellowship for Inpatient Care at Mount Sinai Beth Israel. Her research includes treatment of chronic pain in underserved populations, acupuncture therapies for acute care and the inpatient setting, and both the physiology and therapeutic effect of the traditional East Asian healing technique gua sha.