People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Beth Rosenthal, PhD, MBA, MPH
Dr. Beth Rosenthal holds MBA and PhD degrees from the University of Chicago's Graduate School of Business, and a master's degree in public health from the University of California, Berkeley. As Academic Collaborative for Integrative Health (ACIH) director at the Academy of Integrative Health & Medicine (AIHM), she coordinates efforts of educators in the integrative health and medicine fields to advance team-based integrative care. She is also the author of Replenish: A Life Enhancing Activity Book and It's That Easy: The High Vibe Guide to Attracting What You Really Want.