People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Bob Flaws, LAc, FNAAOM (USA), FRCHM (UK)
Bob Flaws received training at Shanghai College of Chinese Medicine in acupuncture, tuina and herbal medicine. He currently is the main editor and translator for Blue Poppy Press. He is also a founder, past president and Lifetime Fellow of the Acupuncture Association of Colorado, a founding member of the National Acupuncture and Oriental Medicine Alliance, and a Fellow of the Register of Chinese Herbal Medicine in the UK. He has also served as the editor of the Colorado Acupuncturist and the Journal of the National Academy of Acupuncture and Oriental Medicine. He is also a coauthor of an NIH-funded acupuncture research protocol on AIDS-related peripheral neuropathy, which was published in the Journal of the American Medical Association (JAMA).