People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Catherine Niemiec, JD, LAc
Catherine Niemiec is the President/CEO and Founder of the Phoenix Institute of Herbal Medicine & Acupuncture. After her studies (University of Arizona, University of California-Hastings), she practiced law in California and served as director for a national legal education company. She became a certified practitioner of Chinese herbology, through the residency program at the Institute of Chinese Herbology in Oakland. She co-authored Arizona's acupuncture law that was enacted in 1998. She has served as president for numerous acupuncture boards and associations, and established the Foundation for PIHMA Research & Education.