People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Celeste Homan, MS, MAc, LAc
Celeste Homan is an associate professor in the Acupuncture and Oriental Medicine program at the Maryland University of Integrative Health (MUIH) where she received her master's degree when it was The Tai Sophia Institute. She has published several articles based on these studies and her clinical work. Celeste also holds a certificate in advanced massage and bodywork from the Baltimore School of Massage and a Master of Science in Engineering from the Johns Hopkins University. She is a candidate for her first professional doctorate in acupuncture from MUIH.