People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Claudia Anrig, DC
Dr. Claudia Anrig practices in Fresno, Calif., and is the co-editor of Pediatric Chiropractic, 2nd Edition. For more information, including a brief biography, a printable version of this article and a link to previous articles, please visit her columnist page online.