People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Colleen Curran, LAc, DAc
Colleen Curran is the supervisor of clinical internships for acupuncture and Oriental medicine at the Maryland University of Integrative Health and manager / main acupuncturist at the Kaufman Cancer Center at Upper Chesapeake Medical Center. She is also the founder and sole proprietor of Zen Path Wellness, providing acupuncture services to the Harford County, Md., community.