People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Corinne Axelrod, MPH, LAc, Dipl. Ac.
Corinne Axelrod is the vice president of the AAAOM. She is licensed in Maryland and Washington, D.C. and has a part-time practice in Kensington, Md. She can be reached at caxelrod@aaaomonline.org.