People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Dale G. Alexander, LMT, MA, PhD
Dr. Dale G. Alexander, named CE Provider of 2016 by the AFMTE, is the author of the Inside-Out Paradigm. He has operated a clinical massage therapy practice in Key West, Fla. since 1980. Please see Dale's website (www.dale-alexander.com) for upcoming workshops addressing this topic and others. You may also visit his columnist page to read past articles.