People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Edward Chiu, LAc, DAOM
Dr. Edward Chiu has been teaching acupuncture case report writing for over 10 years at the Oregon College of Oriental Medicine. After earning his Master in Acupuncture from the New England School of Acupuncture and his DAOM from OCOM, he spent time pursuing traditional acupuncture apprenticeships in Taiwan and has also been involved in acupuncture research studies in the U.S. at both Massachusetts General Hospital and the University of Arizona. He recently authored a textbook titled Writing Acupuncture Case Reports: Theory and Practice, on the importance of writing case reports and with instructions on how to write one for publication.