People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Ellen Goldsmith, MSOM, LAc, Dip. CH
Ellen Goldsmith, a licensed acupuncturist and Chinese herbalist, is the author of Nutritional Healing With Chinese Medicine: + 175 Recipes for Optimal Health. Ellen was co-founder of Pearl Natural Health, a naturopathic, acupuncture and Chinese medicine clinic in Portland, Ore. She is on the faculty of the National University of Natural Medicine's College of Classical Chinese Medicine and the Nutrition Program; and the faculty of the Academy of Integrative Health and Medicine, teaching Chinese dietetics. She maintains a private practice in Chinese medicine, lectures widely and lives in Portland.