People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Erin Hartnett, DAOM, LAc
Dr. Erin Hartnett graduated from Five Branches University (Master in Traditional Chinese Medicine) and the University of East West Medicine (Doctor of Acupuncture and Oriental Medicine). For her doctoral thesis, she wrote an 89-page paper on cellulite reduction therapy using traditional Chinese medicine after creating, funding and executing the treatment outcome study  (TOS) independently. She practices in Los Gatos, Calif., specializing in cosmetic acupuncture with an emphasis on skin care, nutrition and medical-grade formulas.