People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Gilian Lata, LAc, Dipl. OM
Gilian Lata graduated summa cum laude with departmental honors from UCLA and then earned a master's degree in Oriental medicine from Emperor's College of Traditional Oriental Medicine. She practices at Restorative Acupuncture in Studio City, Calif.