People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Gregg St. Clair, BA, MSTOM, LAc
While Gregg St. Clair became a columnist for Acupuncture Today in 2006 , long-time readers will be familiar with his contributions to the publication as a review editor, a position he has held since March 2004. A 2001 summa cum laude graduate of Pacific College of Oriental Medicine in San Diego, Calif., Gregg currently operates a private acupuncture and Oriental medicine practice in Clifton Park, N.Y. He also is a member of the National Qigong Association. He can be reached at gregg@stclairfamilyacupuncture.com, or through his Web site at www.stclairfamilyacupuncture.com.