People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Harvey Kaltsas, AP, Dipl. Ac., Past President, AAAOM
Dr. Harvey Kaltsas was president of AAAOM from 1992-1994, served as chair of the Florida Board of Acupuncture from 1987-1991, and was vice chair from 1999-2001. He is in private practice in Sarasota, Fla. and is currently authoring books on gua sha massage and the dangers of X-rays.