People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Heidi Most, Heidi Most, DAc, Dipl. Ac. (NCCAOM)
Heidi Most earned her Doctorate of Acupuncture from the Maryland University of Integrative Health. As a professor at MUIH, she has developed and taught courses for AOM, integrative sciences, nutrition and health and wellness coaching Programs, including the NCCAOM review course. She has been an investigator on two research projects and the author of three papers published in peer-reviewed journals. She is also an editor of Chinese Acupuncture and Moxibustion, 4th Edition and chair of the international "Research Curriculum Development Working Group" of the Society for Acupuncture Research.