People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Jane Grissmer, MAc, Dipl. Ac.
Jane Grissmer is the founder and co-director of Crossings Healing & Wellness in Silver Spring, Md. She is also division chair of theory in the Master of Acupuncture program at the Maryland University of Integrative Health. Contact Jane with questions and comments regarding this article at jgrissmer@crossingshealing.com.