People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Jean Giblette
Jean Giblette is director of High Falls Gardens and a member of the steering committee for the Medicinal Herb Consortium. She can be contacted at www.localherbs.org.