People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Joe C. Chang, MAOM, Dipl. OM, LAc
Joe C. Chang is a second-generation acupuncturist and has worked as an acupuncturist and researcher at two integrative post-traumatic stress disorder (PTSD) programs for the United States Army. Joe C. Chang, MAOM, Dipl. OM, L.Ac., is a second-generation acupuncturist and has worked as an acupuncturist and researcher at two integrative post-traumatic stress disorder (PTSD) programs for the United States Army.