People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Joe Pandolfo
Joe Pandolfo went from the building trades and night school to a 29-year career in corporate health care. He has served with the Connecticut Society of Acupuncturists (CTSA) for 14 years, and drafted the state's current LAc scope of practice and NADA practice statutes. In semi-retirement, Joe now serves on CTSA board and American Society of Acupuncturists committees, teaches community taiji and qigong classes, and manages his forest habitat property in northeastern Conn.