People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
John Stan, DrTCM
John D. Stan is a licensed TCM practitioner in British Columbia, Canada. He has been involved in the evolution of TCM in Canada over the past 22 years. His activities include an interest in professional regulation and the continuing competency of practitioners. He can be reached at john_stan@hotmail.com.