People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
K. Jeffrey Miller, DC, MBA
K. Jeffrey Miller, DC, MBA, is an assistant professor of chiropractic at the Missouri Orthopedic Institute, a branch of the University of Missouri Health System; and writes frequently on diagnosis and testing.