People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Karen Karp, EdD
Dr. Karen Karp is a professor at Johns Hopkins University and a former longtime distinguished teaching profesor of mathmatics education at the University of Louisville. She is a certified mathematics teacher, certified special-education teacher, and has coauthored numerous books on mathematics, while serving on numerous grant committees and advisory boards over the years.