People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Kathleen Lumiere, DAOM, LAc
Kathleen Lumiere is the DAOM Program Director at Bastyr University as well as the Interim Director of Clinical Education. She earned her doctorate from Bastyr in 2008, and her MSAOM from NIAOM in 1999.