People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Katie Pedrick, MAOM, LAc
Katie Pedrick is a licensed acupuncturist, herbalist and co-founder of the Point Acupressure iOS mobile app (www.pointhealth.co/). She owns a multi-practitioner private practice in Boston, Mass., and practices virtually wherever her feet take her. She holds an MAOM from the New England School of Acupuncture (now MCPHS) and a master's in biotechnology from Harvard University. Reach her via email at katie@vibeacupuncture.com.