People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Khanie Ha, LAc, Dipl. Ac., DACM, MSW
Khanie Ha is a licensed acupuncturist in California and Washington state. She has a doctorate of acupuncture and Chinese medicine from Pacific College of Health and Science, and a master's of science in traditional Chinese medicine from the Academy of Chinese Culture and Health Sciences. Additionally she holds a master's in social work and a bachelor's in philosophy and political communication from the University of Washington. She currently practices at Crossover Health in the Bay Area; and creates TCM educational videos at www.youtube.com/khanieha. For more information, visit www.khanieha.com.