People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Kory Ward-Cook, PhD
Dr. Kory Ward-Cook has over 35 years of experience as a medical laboratory professional, educator, and executive in association management. She is a Certified Association Executive (CAE) and currently serves as the CEO Emeritus of the National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM). she served as NCCAOM CEO from 2004-2019.