Whether you accept it, avoid it or live somewhere in between, insurance coverage has become a defining issue for our profession. Patients increasingly expect to use their benefits, practitioners want to be compensated fairly for their time and expertise, and the system itself remains – at best – fragmented. The encouraging news is that coverage has expanded in meaningful ways. The challenging news is that reimbursement, across the board, remains inadequate.
Kristen Gray
Kristen Gray is executive assistant to the president on strategic initiatives at the Phoenix Institute of Herbal Medicine & Acupuncture (PIHMA). She has been a proponent of alternative medicines and treatments for her own MS for over 17 years. As part of the administrative team at PIHMA, Ms. Gray is also a liaison between the National Multiple Sclerosis Society and PIHMA in Arizona, representing both the acupuncture school and clinic with the MS community.