People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Lisa Rohleder, LAc
Lisa Rohleder, LAc, is one of the cofounders of Working Class Acupuncture and of the Community Acupuncture Network. She is also the author of The Remedy: Integrating Acupuncture into American Healthcare. Readers who are interested in social entrepreneurship and community acupuncture can get more information from her book and by visiting the Community Acupuncture Network at www.communityacupuncturenetwork.org.