People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Lynn Eder, MFA
Lynn Eder is a professional writer and editor for the acupuncture profession. She was associate editor for The American Acupuncturist from 2009-13 and managing editor for Meridians: The Journal of Acupuncture and Oriental Medicine from 2014-2018.