People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Lynn Potter, Dipl. Ac., LAc, RDN, LDN
Lynn Potter graduated from the Eastern School of Acupuncture and Oriental Medicine, and operates a practice in Honesdale, Pa. She is also a registered dietitian / nutritionist and reiki master. Lynn received a BS degree in social welfare from Penn State University, and has held various social work jobs including child abuse investigation, director of the Wayne County (Pa.) Drug and Alcohol Commission, and case worker in the Pennsylvania Department of Welfare.