People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Lynne Morgan, RN, LAc, OMD
Lynne Morgan is a registered nurse and licensed acupuncturist. She currently works as an acupuncturist at the George E. Wahlen Department of Veterans Affairs Medical Center, treating veterans for various types of health issues in the center's integrative medicine clinic. She lives in Salt Lake City.