People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Marilyn Allen, Editor at Large
Marilyn Allen is a well-known expert in the fields of acupuncture and medical malpractice. She holds an MS degree from Pepperdine University and teaches courses in acupuncture practice management and ethics at Pacific College of Oriental Medicine. She is also the current director of marketing for the American Acupuncture Council.