People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Mark Costello, LAc, MAcOM, DiplAc
Mark Costello received his Master of Acupuncture and Oriental Medicine at the Oregon College of Oriental Medicine in 1996, honor-ing in Herbal Formulas. He trained under famed behavior psychologist George Lucio (Matrix Institute, Ontario) to become a Certified Laser Therapist and addiction specialist. Now based in Colorado, Mr. Costello has, since 2007, focused on the connection between Traditional Chinese Medicine and western endocrinology. His lectures about the connection between TCM and chronic health condi-tions to Western medical providers have been commended.