People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Mark Reinhard, BSEE, LAc / EAMP
Mark Reinhard, an acupuncturist with more than 30 years of experience, practices in Kent, Wash. He has taught electroacupuncture at the Northwest Institute of Acupuncture and Oriental Medicine (his alma mater), the Seattle Institute of Acupuncture and Oriental Medicine, and Bastyr University. Mark is also an electrical engineer (Georgia Tech, 1981 graduate), which he says is particularly relevant since many of acupuncture's effects are bioelectrical in nature. He is currently designing and building various electroacupuncture machines, and has been using frequency-specific microcurrent in practice for the past several years.