People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Martha Hall, DAOM, ACN, NCCAOM
Martha E. Hall is an acupuncturist and herbalist with a busy practice in San Juan Capistrano, Calif. She graduated with a doctorate in acupuncture and Chinese medicine from Pacific College of Oriental Medicine in San Diego, and is a certified Applied Clinical Nutritionist. She holds a National Certification Commission for Acupuncture and Oriental Medicine certification and belongs to the International Foundation for Nutrition and Health.