People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Megan McDrew
Megan McDrew is an admissions recruiter and counselor at the American College of Chinese Medicine in San Francisco. Along with counseling prospective students on Chinese medicine, she volunteers at San Quentin State Prison in support of prisoner advocacy and restorative justice.