People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Michael Edson, MS, LAc
Michael Edson is the author of several books, the latest of which is Natural Parkinson's Support: Your Guide to Preventing & Managing Parkinson's (2020). He is a New York-state licensed acupuncturist and the co-founder and President of Natural Eye Care, Inc., established in 1999 to raise practitioner and public awareness of the role natural care can play in eye health and the treatment of eye disease.