People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Michael Oliphant, DACM, LAc
Michael Oliphant is an acupuncturist and herbalist specializing in sports medicine and pain management in Chicago. He completed post-graduate training in Hong Kong, where he treated international rugby players competing in the Hong Kong Sevens tournament.