People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Olivia Hsu Friedman, LAc, DACM
Dr. Olivia Hsu Friedman is the owner of Amethyst Holistic Skin Solutions and specializes in resolving acne, eczema, psoriasis, and TSW by only using Chinese herbal medicine. When not in the office, Olivia serves on the board of directors of the American Society of Acupuncturists, the advisory board of LearnSkin, and faculty at the Chicago Integrative Eczema Support Group.