People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Patrick Cunningham, LAc, BCST, FMT
Patrick Cunningham is chair of the manual therapy department at the New England School of Acupuncture. He specializes in orthopedic and myofascial acupuncture, zhenggu technique, craniosacral and visceral therapy, chronic pelvic pain, and manual lymphatic therapy. He can be reached at livinganatomy@gmail.com.