People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Peter Swann, MD, FAAFP, FACOEM
Dr. Peter Swann is a board-certified family physician with a focus on patient health, wellness and prevention. He is also chief medical officer for ISOThrive, LLC (www.isothrive.com).