People today want convenience, whether it be from their bank, credit card, favorite retail store, or restaurant. They demand it from the companies who hold their loyalty, including their health care providers (you). They don’t want to call and possibly be put on hold, and they want to use an app or schedule an appointment on your website. Here are three reasons your practice can gain by switching to online appointment scheduling.
Prof. Lixing Lao, PhD
Professor Lixing Lao, president of the Virginia University of Integrative Medicine, is also the current vice president of the World Federation of Acupuncture and Moxibustion Societies. He is the former director of the School of Chinese Medicine at the University of Hong Kong (2013-2019), and served as a professor of family medicine and director of the Traditional Chinese Medicine Research Program in the Center for Integrative Medicine of the School of Medicine, University of Maryland, Baltimore (UMB), until 2013. Prof. Lao graduated from the Shanghai University of Traditional Chinese Medicine (TCM) in 1983 and completed his PhD in physiology at UMB in 1992. He has served as the principal investigator / co-investigator of more than 20 clinical trials and preclinical studies in acupuncture and Chinese herbal medicine funded by the U.S. National Institutes of Health (NIH) and Department of Defense (DoD), and the Medical and Health Research Fund (MHRF) in Hong Kong.